One profile, one customer: Why Fabric and Customer Insights matter in 2025
Picture this: it’s Monday morning, and your sales director logs into Dynamics 365.
Instead of starting the...
Extensions: The smarter way to customize Dynamics 365
Every business running an older version of AX, NAV, or GP eventually hits the same fork in the road.
You can...
Preparing your workforce for a copilot-first Dynamics 365 future
Click into any Dynamics 365 environment in 2025 and you’ll notice something different.
Tasks that once...
One Dynamics One Platform: How ODOP reshapes leadership decisions
It’s 9:00 a.m. on a Monday, and the COO of a global manufacturer logs into Dynamics 365.
Instead of juggling...
Copilot as standard in Dynamics 365: Why AI-first is the new normal
Imagine an executive walking into a board meeting and asking a simple question: “Which of our customers are...
Copilot as standard in Dynamics 365: Why AI-first is the new normal
AI is no longer a bolt-on to Dynamics 365. It’s becoming the standard way people work.
Microsoft’s push...
What a Copilot-first model means for your sales, service, and finance teams
Generative AI is no longer sitting at the edge of Microsoft Dynamics 365.
With a Copilot-first model, it is...
From CDP to real-time journeys: What Customer Insights means for leaders in 2025
Customer Insights is no longer just another customer data platform.
In 2025, Microsoft has consolidated its...
The next big shift: Are you ready for One Dynamics One Platform?
Microsoft is preparing one of the most significant evolutions of Dynamics 365 with One Dynamics One Platform...